I ordered the 4.95 trial of the slim tea. I was charged on that day the 4.95. Later I tried to call and cancel, but was directed to e-mail them. I sent them an e-mail and asked to cancel.
I got an e-mail Oct 9th telling me my auto-ship was cancelled and to send the product back. I promptly did, only to find a charge on my credit card of $36.95. I have no clue where they came up with that number. I e-mailed them back on Oct 23rd asking them to return the money, and included the original correspondance as proof i cancelled within the 14 days.
They wrote me back and said to see the terms and conditions that i needed to cancel within the 14 days. I tried to call them several times more. I responded to the e-mail letting them know the previous e-mail contained proof of cancellation within the trial. They wrote me back and said to send back the product for a refund... Which I already had!
I still have not seen a refund. I can not reach this company. Horrible customer service.
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