Complaint / Review
AllSat And DISH Network
Sales People Lie Just to Get the Commission

I was told on the phone twice that I could sign up for month to month service with no penalty to stop the service (my spouse heard the same commitment). After a few months I stopped the service and got a bill for $295 as a cancellation penalty.

I must have had 10 phone calls and emails to both AllSat and DISH - telling them what i was told on the phone. They basically said I lied and kept sending me bills with threats to go to collection.

I wrote a letter to the CEOs of both companies but never heard back.

I convinced them to listen to the tape of my conversation - they said they would. I the get the same bill noting that the written contract states the penalty. I told then that salesperson on the phone told me that he is authorized to offer me the month to month deal.

Either they never listened to the tapes or they heard their salesperson tell me exactly what I said and they will not admit it.

Looks like I have to pay or my credit rating will suffer.

I did send complaints, for each respective state, to the BBB, Attorney General and FCC. These are all on line and you just find the correct state. We'll see what happens.

If anyone has advice, let me know. Thanks.