My wife was led on a 5 hour journey thru the halls of high pressure sales. At the end of the ride, she was left holding a cheap contrcat agreement and a $1700 CC receipt for a POS Kirby Sentria. Only saving grace was that she did not finance the durn thing thru their finance company which I have read many, many complaints about.
Anyhoo, this just happened this evening and it's about to get ugly. I called DYRO and got a phone goon who was every bit of a scam artist as the sales rep. First of all, the sales rep did not tell my wife she had 3 days to cancel the sale, I read that at the bottom of the contract once I got my eyes on it. Furthermore, he did not give her the Gold Card warranty documentation so basically she bought a vacuum with no warranty. He told her she would get 6 years of "bumper to bumper" warranty and lifetime rebuild warranty after that. But no Gold Card documentation—no warranty whatsoever!
So, again in speaking with the goon at DYRO on the phone, I tell him we don't want the vacuum and to have the sales guy swing buy, pick up the vacuum and tear up the contract, he proceeds to tell me that I shouldn't worry about surpassing the 3 day return guarantee deadline because I just "verbally" cancelled the order Does this guy think I just fell off the idiot truck??? Verbally over the phone don't, and will never, cancel anything in a court of law. SO I tell him just that and his reply was< oh yeah, you're right". Who are these people??? So I tell him to get ahold of that sales guy, cuz I know he is still in the area and get him to call me. Well, to no one's surprise that call never came.
Well, they f'd with the wrong guy. I made a call to the cc company aand have already got the charge dispute documentation rolling. Nice having cc protection as if my wife had done their 24 E-Z payments with their finance company, this would most likley be like pulling teeth to get the contract cancelled and her not liable for any payments. It's the one time I'm glad my wife paid for something with her cc! LOL
So anyway, I'm sure we will not be liable for any monies when the smoke settles and they pick up their overpriced POS. BUt this is just a warning for those out there that may have a run in with these guys. DO NOT LET THEM IN YOUR HOUSE!!! They con'd my wife and you could be next! I keep y'all updated on how all of this shook out.
Suckered in tx
centex, Texas
U.S.A.
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