I Direct TV service stopped after agreeing to three month contract and returned if not satisfied. In the meantime I was looking over my debit account, and Direct TV has drafted $76.00 from my account. This was done without my permission.
Furthermore, after I called Direct TV they were very rude and stated they can do basically what they did and nothing can be done about it. I have placed scores of calls with Direct TV and have been lied to and sworn at. When given their Colorado or Kentucky address to dispute, 3 letters to both addresses have gone unanswered. I make more an hour than this is worth of my time. It is principle, and my daughter needs to know right will make might.
Guilty also is Verizon for not assisting more. This has gone on since 2006. I have a call into Verizon and found their people very pleasant, but they have given me numbers to Boston and NY that do not even return calls. I have made repeated calls into their office asking them to remove their dish with their logo and repair my siding. Again, not their problem. Their customer service would be better placed overseas or outsourced to someone that may have some intellect above reading off a card and giving no resolve. Save yourself the aggravation and do not get Direct TV. Call Verizon and cancel their service to another company if they continue to pander poor companies like Direct TV.
Here is a phone number to voice complaints to Verizon and let them know: 1-800-743-7988. Leave a message, I can't get a return call, they are just so busy...
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