Usacomplaints.com » Miscellaneous » Complaint / Review: PremiereTrade AI - Refund ripoff, fraudulent billing, warranty fraud. #193673

Complaint / Review
PremiereTrade AI
Refund ripoff, fraudulent billing, warranty fraud

I attended one of Premeire Trade's public lectures and agreed to try the program free for 2 weeks with no strings attached. After using the program daily for 10 days it was obvious that you couldn't become a good Forex trader with the limited training they provided and the limited means of the program. I called and talked to Steven (they won't give you their last names!) and got an RMA number as instructed on the contract before returning the product and told them I was cancelling the contract for the above reasons on 9/18/06. The entire packaged was mailed back by registered mail on the same day and delivered (per United States Postal records) on 9/21/06 at 10:53 am.

At the end of October I get a bill for $3100 dollars charged to my account. I called their billing department 11/01/06 and was told by Rocky his manager (Bobby-no last names allowed!) would post a refund to my account by Friday evening 11/03. On 11/7 I checked my credit card account and no refund! I called again and this time talked to Vlardimir (spelling?) who claimed his boss was tied up and he would call me back... You guessed it... He didn't. I called him back at 4:15 pm and he said they were having accounting problems that prevented postings to refund accounts for the last 3 days and he would call me later.

11/8/06... Vlardimir lied again about calling so I called their billing department again in the morning. This time Rocky answered again and said it would take 1-3 more weeks before I received my refund, but be assured I would get one. Looks like a lawyer is going to get some more of my money. I hope the credit card company is better at handling such frauds and not just a rollover dog for their commercial accounts.

We'll be back with an update.in the mean time DON'T GET INVOLVED WITH THIS COMPANY! There are much better trading packages out there for much less money if you Google Forex training, and some have a lot of good press.


Offender: PremiereTrade AI

Country: USA   State: Florida   City: Altamone Springs
Address: 220 E. Central Parkway
Phone: 8667534568

Category: Miscellaneous

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