IGK did a TERRIBLE job with our bathroom from start to un-finish, their "salesman" talked my mother-in-law into giving him the WHOLE amount up-front as a "deposit", unfortunately I was not at home at the time to prevent her handing him the check (a check which they cashed within days, even though the work was not scheduled to start for more than 6 weeks),
They received the money in May and were supposed to start approx. Early July, after many excuses and delays they were due to start when we had a succession of hurricanes one of which had some effect on Broward, (we lost power for 4 days) they finally did start in September! But the problems were only just beginning:-
1. Sending round installers before the old equipment had been removed.
2. Doing half a days work then not coming back for days, leaving us with NO bathroom.
3. Claiming to have sent someone who got "no answer" when he knocked on our door, even though there was ALWAYS someone home.
4. As soon as we had no bathroom, refusing to work until he received a further $1,200 for "licenses", (making the total $4,700 for one small bathroom! And this is only for intallation! We provided ALL the equipment other than the basic white tiles).
5. Finally leaving the job unfinished with, holes in the wall and floor, ceiling plaster all over the walls and floor, and a heap of building site refuse in our back garden.
All of this is documented in word and pictures available to anyone who cares to e-mail me at [email protected]
Alex
Fort lauderdale, Florida
U.S.A.
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