Usacomplaints.com » Miscellaneous » Complaint / Review: Infotel - VERICOM - Ted Sean - VERICOM INFOTEL AND CDSI CANADIAN FRAUD: LASTEST SCOOP former employee sales are done out of Canada not England, if you receive bill don t pay! Owner Ted Sean Montreal CANADA. #137091

Complaint / Review
Infotel - VERICOM - Ted Sean
VERICOM INFOTEL AND CDSI CANADIAN FRAUD: LASTEST SCOOP former employee sales are done out of Canada not England, if you receive bill don't pay! Owner Ted Sean Montreal CANADA

Hi I am former employee that use to work for this scam company Infotel Publication:

Here is the lastest scoop.

1) In England:

Infotel become Vericom and all the sales are been done out of Canada not England. If you paid Infotel we would be loaded again as Vericom.

2) Commerical Debit Supplies International is now dead if you receive bill don't pay as two three weeks so they have know handling that.

These are paper rolles which are sold in England

3)

U.S. A:

Infotel: They used to be known as Infotel Publication they changed there name to Infotel reason why they were raid by the cops.

Commerical Debit Supplies Now Known as ADS.: These are role of paper which are sold at high cost.

Do Not pay them tell them you are the owner and you bankrupt:
and if you continue to Bug them will file with AG or BBB.

That the best way to get them of your back:

Here is list of complaint from the BBB read below and you will understand.

Principal: Gordon Frank, President
Local Phone Number: (800) 363-0161
Fax Number: (888) 307-4387
Membership Status: This company is not a member.
TOB Classification: Publishers-Directory & Guide

The information in this report has either been provided by the company, or has been compiled by the Bureau from other sources.

Customer Experience

The Bureau has received numerous complaints concerning this company's selling practices. Most complaints claim their business was billed for a directory listing which was never ordered, or that Infotel sales personnel claimed to be asking for a renewal of a listing when none existed.

In some cases, Infotel Publications has contacted companies who have complained to the Better Business Bureau, and has offered to cancel accounts if the companies retract their complaints. The company claims they tape record their customers during the sales verification presentation to verify the order.

This company has an unsatisfactory business performance record with the Bureau due to a pattern of complaints claiming deceptive selling practices, a pattern of complaints concerning credit and billing procedures, and for failure to eliminate the cause of those complaints.

When evaluating complaint information, please consider the company's size and volume of business. The number of complaints filed against the company may not be as important as the type of complaints and how the company handled them.

Closed Complaints
Number of complaints processed by the BBB in last 36 Months: 165
Number of complaints processed by the BBB in last 12 months: 43

Complaints Concerned
Advertising Issues: 1
Outcome of the complaint -
Resolved: 1

Sales Issues: 97
Outcome of all complaints -
Resolved: 91; Unresolved: 4; Delayed Resolution: 2

Refund or Exchange Issues: 1
Outcome of the complaint -
Unresolved: 1

Customer Service Issues: 41
Outcome of all complaints -
Resolved: 37; Unresolved: 1; Company made good faith
effort to Resolve: 3

Credit or Billing Issues: 25
Outcome of all complaints -
Resolved: 25

Additional Telephone Numbers

(514) 369-3888 and (514) 369-4367.

Additional Addresses

5 Cotton Lane, Champlain, NY 12919

5101 Buchan suite 250, Montreal, QC H4P 2R9

5250 Decarie Blvd suite 150, Montreal, QE H3X 2H9

94 Main Mill Street, Plattsburgh, NY 12901

Pretoria Road Chertsay, Surrey, UK KT189LW.

Educational/General Comments

The following is Better Business Bureau general advice:
The Better Business Bureau has received many complaints from businesses against companies that sell business directories (in book, CD-ROM or online versions) regarding their selling practices. The firms who complain report that their business was billed for a directory listing which was never ordered, or that sales personnel lead them to believe they were renewing advertising in the directory.

To distinguish a reputable directory from those of little value or no value, the Better Business Bureau suggests the following tips:
* Before agreeing to anything, check with your local library. The public library will stock well-known and useful general directories and can advise you about its knowledge of the volume in question.
* Also, the reputation of professional and business directories may be checked with relevant trade associations. Ask the solicitor if they belong to any nationally recognized trade association and check them out.
* Ask questions. A reputable company will be willing to
tell and prove to you who subscribes to its publication and the number of volumes published in past years.
* If they indicate distribution to federal or local government agencies, ask for references by a contact name, agency, address and phone number of any local agencies.
* If the subscribers to the directory are mainly limited to those whose names appear in it, you can logically infer that it is, in fact, a vanity publication for the self-aggrandizement of those listed.
* Contact your Better Business Bureau for a reliability report on the company.

When considering advertising in a business directory, insist on verifiable circulation figures, details of publication dates, name (s) of publishers, number of paid subscribers, and sample copies. If they provide you with a sample copy, call some of the local advertisers in your industry to see if their ads were successful in getting business.

How to Protect Your Business

* The best protection is knowledge and vigilance. Your company's accounting department, or the individuals responsible for paying bills, should carefully review all invoices, particularly those from unfamiliar companies.
* Never place an order over the telephone, unless there is no doubt that the firm you are dealing with is reputable. Obtain the organization's name, address, and telephone number, as well as its representative's full name and position. Then check on the company's reliability with your local Better Business Bureau.
* Establish effective internal controls for the payment of invoices.
* Channel all bills through one department.
* Insist that employees fill out pre-numbered purchase orders for every order placed.
* Check all invoices against purchase orders and against goods or services received. Make certain that order numbers correspond with the invoices.
* Verify all invoices with the person who gave written or verbal authorization.
* Clear all invoices with the appropriate executives.
* If the invoicing company claims to have tape recordings of the order and verification calls, insist on hearing them.

Consumers who wish to file a complaint can contact the Federal Trade Commission at 877-382-4357 and Phonebusters for Canadian companies, by calling 888-495-8501. (Phonebusters is the national deceptive telemarketing call center operated by the
Ontario, Canada, Provincial Police.)

The information in this report has either been provided by the company, or has been compiled by the Bureau from other sources.

Report as of: 9/17

Copyright: 2005 Better Business Bureau, Inc.

As a matter of policy, the Better Business Bureau does not endorse any product, service, or company. BBB reports generally cover a three-year reporting period, and are provided solely to assist you in exercising your own best judgment. BBB reports may not be reproduced for sales or promotional purposes.information contained in this report is believed reliable but not guaranteed as to accuracy. Reports are subject to change at any time.

If that does work ask them by real name:

1) Aldo: Manager

Owner: Ted Sean and Godorn.


Offender: Infotel - VERICOM - Ted Sean

Country: USA   State: New York   City: Champlain
Address: 94 Main Mill Street
Phone: 8003630161

Category: Miscellaneous

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