[mailto: [email protected]]
Mr Mahmoud Elshorafa,
you came to my home (aprox Aug. 6) to clean my furnace vents
after I purchased a coupon via Kijiji.
I need to write you and mention that I was not satisfied by the job you did.
I had to point out that you did not do the vent in the kitchen, once you removed the larger equipment.
Mistakes are fine if corrected but not doing the job on purpose is fraud.
After you left; I found out you did not complete all and I am still wondering why you did not clean the two downstairs
(Bedroom and sitting area) My roommate told me you did not do these?
I paid for 10 vents in total!
Plus the coupon $25.00 stated a spray or air freshener or filter.
Which I paid the additional fee of aprox $50.00…is it usually $75.00?
As well, I have found a Huge amount of dirt at the bottom of my furnace
- as well - the filter was completely saturated – I could hardly pull it out from all the dirt.
On the coupon; it said new filter or spraying…I certainly do not mind paying extra for proper care and cleanliness
but I do believe you did not do the whole job and at the best of your abilities.
In other words… I do believe you took advantage of me
– I did not realize, I had to follow you around to make sure you did your job properly.
I will not be recommending you or your company to friends, coworkers,
as well will report this to Kijiji.
Dianne Stanton
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