The dress I received was a very [very, very] poorly made knock-off. Emails to the company were blocked; the phone number didn't work; and the live chat option proved to be a dead-end. After a lot [too much] effort, I was able to speak to a representative [who spoke very little English] who told me that my expectations were too high, that the site never claimed to be selling the dresses they advertised, and that, if I wanted my dress to fit, for the clasp to close, and for the numerous defects to be righted, I could always take it to a tailor. Their return policy is non-existent, not because they have poor customer service, but because they're criminals, relying on non-existent policing of counterfeit merchandise in their home country, the [relative] anonymity of the internet, and people's reluctance to follow-up after being cheated [or, in this case, stolen from]. Do not buy from this site; these people are thieves.
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