Complaint / Review
Xanadu Vacations International Limited (Xanadu Vacations Club)
Consumer Report

My name is Seth Christiansen of Two Harbors, Mn. I believe I have been a victim of fraud by Xanadu Vacations Club of the Commonwealth of the Bahamas.

Xanadu is a time share club affiliated with Resort Condominiums International (RCI). Recently on September 11, I received a call from Conrad Corporations wanting an outstanding balance of 600 plus dollars for delinquent club dues. Conrad is Xanadu's finacial recovery company for a few years now. Conrad had my current information and I was not called or mailed any bill prior for the dues. My dues are $375.00 a year which is no problem, but don't like paying late fees, etc. I settled with them over the phone with my CC for this years balance of $583.00 on 9/11. Ok, so all is good. I was going to book a trip through RCI on November 30th with my exchange points and RCI said that I was cancelled and don't have any points. Here I find out that Xanadu is out of business and they have not moved my points or however that works to RCI. I have 20 years left on my agreement with Xanadu, still paying annual dues for a bogus vacation company. RCI will not honor my contractual agrreement and honoring my points since I have paid off everything and been in good standing with Xanadu and with Conrad Acceptence Corporation. RCI told me to contact Xanadu to rectify my situation, but Xanadu doesn't have a working number that RCI gave me. I believe Conrad is accepting monies for a bogus company. I called Conrad looking for a number to get a hold of Xanadu, but was given the run around. I have heard a lot of people in this same situation being taken advantage of. I would like to get my money back that I paid Xanadu and with Conrad in full since they have not followed through with their contract. DO I HAVE A CASE? I hate to keep paying late fees to Conrad for a bogus company. Please help.

Sincerely;

Seth Christiansen

1/4

This is the letter I submitted to the United States Department of Justice. I will be following up with them to seek legal damages. Let's settle this soon before this gets out of hand.