Usacomplaints.com » Miscellaneous » Complaint / Review: TRX - The Alliance - TRX Sofware Client s tax payments were not made!. #1056030

Complaint / Review
TRX - The Alliance
TRX Sofware Client's tax payments were not made!

Client owed Taxes, so in the E-File A Form Payment was included in return, for a direct debit from a bank account. The payment was never made from the bank account. I did a program update today, April 19 and it included an update that corrected:

"Resolves issue in which payment information was not included in efile."

GREAT! Now my client is late in paying their amount due, possibly incurring penalties and interest.

I called TRX and they said client should mail in payment to IRS!

Does this Program's problems never end. I am at the end of my rope!



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