I have NEVER experience such awful customer service like this before, the worst ever TRX are LIARS even the owners Kathy & Doug Hughes. They repeatedly lied the whole entire season, the software didn't work & the programmers they hired was all beginners with no experience. TRX lied saying ...
Client owed Taxes, so in the E-File A Form Payment was included in return, for a direct debit from a bank account. The payment was never made from the bank account. I did a program update today, April 19 and it included an update that corrected: "Resolves issue in which payment information was ...
This is the 3rd year I have used this software and it was awful. The end of February I purchased different software because states that I needed weren't available, corporate returns weren't available, and the majority of the time the calculations were incorrect and couldn't be overridden, which was ...
I have just got off the phone with the sales department at TRX. I had finally had enough with the tech department and the shoddy TRX tax software. After expeirencing yet another unfixable problem with TRX techs going into my computer, rooting around in the return for over an hour, with a solution ...
The 1120s forms initially would not produce a K1, the 8852 prints with numbers in text areas and text in the numbers area. I've called and emailed with the same answer: we're working on in. All of my corp returns had to have extensions filed. Now the calls don't go through and they don't answer ...
In May I renewed my subscription to TaXWorks tax preparation software thru TRX who was a third part reseller.in December I received software that was produced by TRX and not the TaxWorks software that I ordered. I was never asked if I wanted this software or if I would like a refund. The software ...