Hi. I took my xbox 360 into gsmsolutions. Ie in Dublin 1, for repair because the disc drawer would not open, they told me the min charge was 80 Euro and they would send the 360 away and it would be back the next week.
Then got a phone call two weeks laters to inform me it was repaired and the charge was 80 Euro
When i got the 360 home the drawer still would not open, there was a noise coming from the unit that was not there prior to the repair and the red light on the front of the unit is flashing.
My 360 seemed totally knackered as a result of their "repairs", which it certainly was not beforehand!
I Just wanted xbox back working again!
I contacted them immediately!
They said that their technicians ok'd it before sending it back to me, so apparantly it was my fault that it was not working now!
They said that they would send it away again, to be tested again
On top of this, they wanted me to pay an extra 25 euro service charge? Even though still under their warranty for repair!
Fast forward a month later!
END RESULT: Gsmsolutions give me a repsort saying that unfortunately the machine was uneconmical to repair, as a result of "general hardware failure"
END RESULT FOR ME: My Xbox 360 is KAPUTT! And they get paid for this! Total utter disgrace!
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