I sent in two phones on what I thought were great offers. The first one they returned me a quote after several emails (several days and a threat to report them to BBB, Police, and local news) they then provided me with half of what they originally offered within an hour and closed tickets. Second phone quote they did not update. Requested several more emails, apparently they created a new quote # on the second phone i sent in, disregarding the original, new quote # offered again half. I've escalated and requested them to update the original quote as that's what the phone was sent in for. They again deleted all my request tickets on their site and now without updating original quote updated the one they made to 0. Going through this long process again just to try to get them to update 2nd phone quote.
They provide no communication to you! Don't use this site! Everything is a lie that they advertise. They just take advantage of you and treat you like garbage. Still haven't received funds for the first one, so have a feeling that will be a battle as well.
RIP OFF! Scam! Use a real site like gazelle if you really want money for your phone.
0 comments