Complaint / review / scam report
Automatic renew contract without consent

Complaint / review text:
Is it legal for a company online to renew there service without your consent? I send them an Email to let them know the day my service end that i do not wish to renew. They take the money for 3 other months. They send me back this email:

(Thank you for your reply. We're sorry to hear that you wish to leave eHarmony. Your most recent charge was for an automatic renewal. We provide the automatic renewal feature to benefit you with uninterrupted service. Per our Terms and Conditions you are not eligible for a refund).

Is it legal to use a credit card when i never agree or authorize an automatic renewal?

Contact information:
Author: Contact with Author

Offender: EHarmony

Country: USA   State: All USA

Category: Internet & Web


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