I cancelled my auto renewal twice, and because eharmony kept sending me emails, they won't give me a refund. The only way that you can get them to stop charging you is to put a fake or old credit card number and try to close your account. They are a complete ripoff, I wish that someone would file a ...
This auto-renewal feature is a nightmare. It wouldn't be so bad if the company is willing to work with you! I understand the advantages. No interuption of service, no re-entering info, etc. For a customer who doesn't WANT to renew it is a nightmare. I will quickly try to explain. Today I had a ...
I signed up for eHarmony last year because I felt like the dating scene around me was lacking. I was under the impression that eHarmony was a legitimate company with the single goal to bring people with similar dating interests together. I took hours to fill out my profile and spent good money ...
Is it legal for a company online to renew there service without your consent? I send them an Email to let them know the day my service end that i do not wish to renew. They take the money for 3 other months. They send me back this email: (Thank you for your reply. We're sorry to hear that you wish ...
Even though I cancelled subscription, my checking account was debited their renewal charge anyway. I called to correct the issue and was told they could only refund two months of the subscription instead of the full amount. I expressed that this was unacceptable and was put on hold again. ...
I'm not sure how much to put in monetary damages, either $59.90 (29.95 in Dec and Jan) or $1497.50 (50 months of $29.95). You see, the problem is that eHarmony SOMEHOW has managed to TWICE (once in 2007 and once in 2011) continue my membership even though my credit card on file had expired. Now, my ...