Usacomplaints.com » Internet & Web » Complaint / Review: CenturyLink - Promised lower bill now I m paying $30 more!. #698160

Complaint / Review
CenturyLink
Promised lower bill now I'm paying $30 more!

I've no option but to make use of centurylink for my telephone and web sevices since they're the only real organization in the region. I've improved my support 4 occasions within the last six months since I'm attempting to conserve money and everybody guarantees, "this is a diminished bundle." From the period they prorate anything, I lose money. Every bundle is greater than the final. The newest scenario is I had been spending $69/mo for simple telephone and dsl. I'd to contact and have a problem and also the repetition explained that she might set me-up having a greater bundle for that same cost. I informed her it seemed too-good to become accurate and he or she stated that it'd be this cost for 1 year after which I really could change it out easily still desired to. Which was a few months ago. Our first statement was nearly $400 so when I named they set it. Next statement was nearly $200;. I called again plus they set it! This month my statement is $115|. I contact them-and they stated this is actually the proper quantity for this support:. I had been informed they might limit the telephone support for me personally but I'd get each one of these prorated costs which usually become 50% of the prior bundle the whole quantity of the brand new bundle on my statement;. I don't wish to spend this again". They do not wish to assist me|. Is there a regulation against a business having a monopoly on the city??? I am so fed up with being attached! Require anyone to are available in below so centurylink does not have a monopoly on my city! Therefore prepared to get a diverse supplier but no idea what I will do!


Offender: CenturyLink

Country: USA

Category: Internet & Web

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