In september i opened an ATT DSL account. Their promotion deal was $14.95/12months. It was a lovely deal and the modem fee was $100 for a wireless modem. After receiving bill after bill with ridiculous sums of money on them, i started calling att to sort it out. Their CS repeatedly told me the $14.95 doesnt kick in immediately, it starts after 3 months and after that i will receive full credit. From sept till may my bill is still at $52. I have talked to their CS over 10 times over the last 7 months and they all lie lie lie. Today i called again and was told that the promotion never reflected on my account and they cant go that far back to help me, but they can give me another promotion of $14.95 or cut my bill to $24.95 for 6 months OMG!!! What do you say to that.
ATT your crooks and scams of the earth and am cancelling my account for breach of contract.
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