Usacomplaints.com » Miscellaneous » Complaint / Review: Broadbandoffers.com/Comcast - ComCast and Broadbandoffers. #456323

Complaint / Review
Broadbandoffers.com/Comcast
ComCast and Broadbandoffers

I've just noticed that there are so many scams from broadbandoffers.com, a Comcast 3rd party reseller, and why are they still available today? I ordered an internet service through them, and received an internet modem as well. Now, I called Comcast customer service that work directly with Broadbandoffers.com to sign up and internet service, I asked if the the $19.99 promotion added to my account and the salesperson said yes. I even had the salesperson who created my account to make sure I get billed for $19.99 but my first bill was showing as $59.95. I spent hours on Comcast customer service, I was transferred to several departments and finally someone was able to help me. She said the offer is not available in my area and since i was quoted for it, she will have her supervisor put that promotion code in for me and I was told to call back the next day to make sure I get the right bill. So, I called them back since they never fixed anything and the supervisor said she apologized that I was quoted for $19.99 because they don't have that promotion with just the internet service alone. She couldn't do anything about it. Now, not only I get screwed by Comcast, I have to pay for the modem that was sent to me and pay the $40 difference. I have no interest with Comcast anymore and I will make sure other people know about this. Please train your employees properly!
P/S: Comcast said they couldn't help you since you ordered through their 3rd party reseller.


Offender: Broadbandoffers.com/Comcast

Country: USA
Site:

Category: Miscellaneous

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google