I have had a particular phone number for more than 8 years. The landlord where this phone number is located ripped out all the ATT lines (probably with good reason) and went cable. As a result physical service is not possible. I was willing and ordered the phone number continued and it worked fine ...
I signed up for Internet Service with AT&T in August. They gave me and Introductory Price of $24.95 per month for one year. I have had to call them every month to get my bill right. Every bill I receive is for the Standard rate of $38.00. They tell me every month they have corrected it and the ...
Customer service talked me into subscribing to the Connect Tech service to fix a virus problem. After six hours on the phone, the Connect Tech reps could not fix the problem. I asked for a refund, since they had not provided the service as advertised, and had wasted six hours of my time. They would ...
To add insult to injury, on June 14 ATT decided to add a "minimum charge" to your long distance phone bill - even if you canceled this service like I did months ago and don't use it at all. This new charge shows up as "Minimum Usage Charge" of $2.00. After the Federal Universal, ...
In September I opened an ATT DSL account. Their promotion deal was $14.95/12months. It was a lovely deal and the modem fee was $100 for a wireless modem. After receiving bill after bill with ridiculous sums of money on them, I started calling att to sort it out. Their CS repeatedly told me the ...
I called AT&T on Dec 13 to change or phone service from Charter to ATT home phone service. Told we'd be connected on Dec 21. On Dec 16th I received a phone call from AT&T confirming installation on DEC 21, along with keeping our same Phone #. I had to take DEC 21st off of work as AT&T ...