AT&T Promised me 12 months of DSL Xtreme for $14.95 a month. They do this bogus billing thing where they make you pay full price a few months, then give you a credit to get your actual cost back to 14.95. That, they did as promised. Then, for the last 5 months, I've had a $37.95 charge, with a ...
My internet modem went bad. They sent me a new modem with the wrong name but the correct address. Spent over 3 hours trying to get new modem to work with their tech services. NO LUCK. They sent a second new modem that worked after spending another hour with tech services. They refuse to send me a ...
The problems with our internet connection began almost immediately after it was installed. Every time the weather took a turn for the worse, or there were a lot of other people online, we would lose synchronization with AT&T. After several months of calling, and an FCC and BBB complaint, we ...
I am writing to document my sincere dissatisfaction with AT&T. I currently have internet service on one account305 232-XXXX XXX XXXX and it was shut off. When I called customer service I was informed that my current account was shut off due to an account that hasnt been open in over a year 305 ...
'the new at&t'. Yeah right, I have been with at&t home internet for four mo. Now and they have been trying to charge me $30.00 for a return check fee that wasn't me fault the rep typed in the wrong routing number and now I get to pay for it. I've called them several times and they transfer ...
One morning sometime in December after Christmas I was headed out the door to town when the phone rang. Expecting it to be my sister, I answered, It was an AT... And they tell me the service was cancelled but I owe them 75.00 for the modem. I did not order the modem, your rep did, against my ...