Cyberpower Inc. Is the worst computer nightmare imaginable. They sent me the incorrect components, and the ones I received are incompatible with my computer. I ordered this on April 21, and it is now May 5th and paid $148 for express set up & shipping, and STILL do not have a working computer. I told them they sent me a video card NOT PICTURED in the sale of the item (oh I have screenshots) and this one does not work with my monitor, and I needed an adapter, and wanted that sent & the "rush" fees refunded.
I called, was placed on hold several times, and finally spoke with an extremely rude guy in tech support, who said he would send an adapter so I could hook my monitor into the wrong card they sent, and also said he would not refund any part of the express shipping. Gee... Why the h*ll did I pay for that?
So then, I get an email saying that I REQUESTED a refund on the whole computer & I have to send it back at my own expense PLUS forfeit the $148 in express fees.
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