I named AT&T to setup my new uverse consideration. The individual questioned what products I'd be establishing to my wireless community to ensure all of them caused the support. I informed her an hp notebook, 2 IPods, along with a Ps3. I PARTICULARLY informed her we'd be utilizing the PS3 for online gambling, and was informed anything works great. Therefore connected anything up and all was great, TILL we attempted to perform many games online. We'd get a mistake message stating our ISP and modem configurations wouldn't let's perform many activities, and those we're able to perform could be seriously affected. I went online to analyze the problem and unearthed that JUST ABOUT EVERYONE having a PS3 orXBOX and AT&T were getting the same issue. Fundamentally the thing is this-AT&T delivered us a Motorola 2210-02-att1 device along with a cisco switch. They're equally essential for support. Nevertheless, the device also works like a modem, creating it to " battle" using the actual router and cause difficulties. The only path to repair it's to link the device therefore it may stop performing like a modem. Today this really is simple, of all modems. I couldnt get it done on OUR modem. Available on AT&ts own boards they might and may repair this issue and they know about it. Named them. They stated I'd to contact Cisco. Named them. The good and useful technology there explained a couple of things to check on (that we had previously completed) after which stated I'd to contact AT&T and also have them link the device. Okay, contact them let them know what Cisco said. They say no you've to keep in touch with cisco... Sigh. Ripped up there boards and offered them the handle. He claims oh and places me on-hold. They deliver me to "higher-up" technology. They say oh yes we all know precisely the issue and just how to repair it! I believe ultimately. Oh no listed here is the kicker. It's likely to be $49 to get a onetime cost or I will signal a-12 month contract for $15 per month for " potential assistance" What??? I ask why, plus they inform me since I have do not have AT&T device and modem they have to proceed in slightly and make certain it people suitable. You sent me the modem and modem i did so not get pick them out myself. Oh if so it's since uverse technicians aren't experienced enough to setup a PS3 also it costs additional. Despite the fact that yoy explained it'd work before i put up my account. And so I decrease to become robbed and went online to find it out myself. Really easy. Record into your modem and press sophisticated, place in code, press ppp, press bridged mode... Completed. Oh no. Our modem doesn't possess the ppp bill. I study more to see because the online gambling surge, AT&T created A BRAND NEW modem that COVERS the ppp bill to ensure that merely a technology could possibly get in and link it. I've previously paid$100 for that device and today I've to pay for $50 to obtain it to function??? BAITANDSWITCH. They must be compelled to inform people who online gambling WON'T FUNCTION with no additional cost... Oh delay they'd shed lots of money this way, don't they!!! I named the bbb plus they are being investigated.
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