Usacomplaints.com » Internet & Web » Complaint / Review: Century Link - Poor Service and Prices. #880707

Complaint / Review
Century Link
Poor Service and Prices

Millennium Link has got to become among the toughest websites companies that's, is, and certainly will actually occur. I'd instant online sites from Qwest, which Millennium Link purchased out. Slipping for Millennium Linkis type of bull, I increased the pace of my online sites. Three Millennium Link representatives explained the regular charge was just like my present one. Ha! Our charge improved by $11 per month, so when I asked concerning the boost, the client support representative explained, "That Is precisely what it costs." She added that a few of the charge was "fees". I questioned why the "fees" were not divided on my statement. She sputtered. To include insult to damage, the "elevated" speed on my online sites is slower than it had been using the reduced Qwest pace. This, a technology explained, is due to my modem, that we have been informed by 3 additional repetitions might manage the brand new pace. Actually the technology explained the modem might manage the pace. Subsequently, recognizing what she'd accepted, changed towards the issue being my telephone port, which, obviously, abruptly turned faulty once Millennium Link support required around. And, the modem did not work on first, then when I spoke towards the technology I questioned her to resolve that issue. She was also gray to teach me to close it down for 30 seconds, then transform it back on — a typical repair, I Have now been informed by 4 buddies who're greater technicians compared to Millennium Link technology. (The modem works today.) But, I will no further flow films to my Television through my blue ray when I was previously ready related to Qwest (in a lower pace, remember). I have noticed plenty of grievances about Millennium Link around here, particularly concerning the firm's high, and seemingly arbitrary costs. Terrible support, technology service is just a laugh, costs are crazy, and service representatives inform clients various tales. A poor business. I really hope they sell-out to some business with large skilled and customer support requirements.


Offender: Century Link

Country: USA   State: Wyoming   City: Cheyenne

Category: Internet & Web

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