Usacomplaints.com » Internet & Web » Complaint / Review: National Collectors Mint - Changed their price without my authorization & charged my account for the higher amount. #661622

Complaint / Review
National Collectors Mint
Changed their price without my authorization & charged my account for the higher amount

On March 7, I responded to an advertisement on the internet from National Collectors Mint (getmorgans.com) offering Morgan Silver Dollars for $29.90 each. I had my son order 20 coins. We received an order confirmation for a total price of $617.00 for the 20 Silver Dollars. The next day, March 8, however, my son received an e-mail stating that National Collectors Mint was charging my bank account $799.00 for the same order! That is $182.00 more!
We tried to call numerous times, but the Customer Service number just went to voice mail so we left many messages to cancel the order. My son also sent at least 4 e-mails and 2 complaint letters to cancel the order to their customer service but National Collectors Mint NEVER responded. We checked the Web site several times over the next days, and they continued to offer the Morgan Silver Dollars at $29.90 each!
On March 16 my bank account has been debited for the $799.00 and I am very upset that this company would offer a product at an advertised price and then fail to keep their word. I feel I have been defrauded. I am 83 years old and visually impared, so this is very painful to me that National Collectors Mint would take advantage of me.
Today is March 21 and we have not heard from National Collectors Mint or received any coins. They just took my money.


Offender: National Collectors Mint

Country: USA   State: New York   City: 8 Slater St
Address: 8 Slater St
Phone: 18005424381
Site:

Category: Internet & Web

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