Usacomplaints.com » Internet & Web » Complaint / Review: Dot Com Builder Dotcombuilder.com - Selling other peoples software and passing it as their own, no support provided for turnkey websites. #513946

Complaint / Review
Dot Com Builder Dotcombuilder.com
Selling other peoples software and passing it as their own, no support provided for turnkey websites

I signed up for an account at Dotcombuilder.com.

We were looking for a particular type of script for a certain type of turnkey website.

So I signed up and tried to install the software on my server.

When it didn't work I submitted a support ticket.

3 days later, someone finally got back to me saying that the error was with my hosting.

So I verified it and of course it was not on my end.

They then said that it was not their issue that the installer was working right that I was doing something wrong in the process.

I double checked and of course I was not making a mistake, I literally followed their instructions to a T.

The next tech ticket I submitted they said that there was a new version of the software coming out by the end of the week.

2 weeks later it still was not released, so I submitted yet another ticket. This was now my 3rd support ticket in 3 weeks.



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