Usacomplaints.com » Internet & Web » Complaint / Review: Swipeauctions.com - Charges $159 immediately with very misleading website. #611731

Complaint / Review
Swipeauctions.com
Charges $159 immediately with very misleading website

I signed up for this website. The site itself is very "busy" visually, and you need to scroll down for a long while to get to the sign-up and "continue" buttons. Enclosed it eh terms is apparently something, which looks like a banner ad on the left side of the screen, that allegedly discloses that they will immediately charge $159 when you sign up.

I would not have signed up if this had been clear and professional and disclosed in a way that someone could understand it. I have contacted the company for a refund, and received a 4 page PDF file that needs to be completed, "hand-printed", mailed in, and then I have to contact them 2 weeks afterwards to follow up on this for the refund to be processed. They claim this is because their bank needs this in order to process the refund... Which is funny, my bank wouldn't need that to reverse an erroneous charge.

The refund form and their general attitude clearly indicates they are not interested in processing a refund, and that they rely upon procedural gimmicks to make their money. Enclosing the terms of the sign-up in such a "sneaky" way is unconscionable and wrong.

I don't know whether or not anyone actually receives merchandise from them, but I can say this - Stay as far away from this company as possible.


Offender: Swipeauctions.com

Country: USA
Site:

Category: Internet & Web

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