Complaint / Review
Buycostumes.com Buy Seasons, Inc
Ripoff, bad contact information no merchandise charged my credit card no response to e-mail no valid telephone numbers

I ordered a costume from buycostumes.com and 2 weeks later I haven't received it (The costume was supposed to arrive in 3-5 business days).

My credit card has been charged—they have taken my money!

I have tried repeatedly to reach customer service by calling the phone numbers the company provided but I only get a busy signal or an after hours message.

I have sent a total of 7 e-mails to the customer service department—none of which have generated a response. My money is gone and I have no costume to show for it.

In addition to that, I can't notify anyone of the problem because the contact information that has been provided is invalid. Be wary of this company!

T
midwest, Indiana
U.S.A.