Usacomplaints.com » Internet & Web » Complaint / Review: Magic Jack - Ripoff. Don t Buy!. #541260

Complaint / Review
Magic Jack
Ripoff. Don't Buy!

This company & product are a scam. I bought to use for faxing. Nowhere on their website was it listed that this doesn't work for faxing (though they now have this). They refused to refund my money.

Even worse. It works for phone calls only 25% of the time. And I must constantly disconnect/reconnect the device for it to work even 25% of the time.

I've called repeatedly to get a refund and on three occasions I let them talk me through uploading new drivers or updates, etc. And always with the same result. THE PRODUCT DOESN'T WORK.

PLUS, since installing MJ, my whole system is slower and has problems and often freezes. I am just uninstalling this piece of crap.

When I last dialed in live chat to request a refund, I, once again, allowed them to talk me through even more updates, etc. After 40 minutes of wasted time, when their solution didn't work (as always) and I requested a refund. The sr manager idiot from MJ just ignored my request and stated he'd done all he could do for me and disconnected me.


Offender: Magic Jack

Country: USA
Site:

Category: Internet & Web

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