I bought Magic Jack about a month and a half ago. I thought it sounded like a good deal. I paid extra so that I would not have to pay a bill for five years. I started having problems with the Magic Jack like, buzzing in the phone, dropped calls, constantly having to restart the systems, and an echo.
Each time I would contact the company via a chat room. This in its self was funny because they do not even use their own product. Today was the final straw. I could not even reboot the system.
I was on line for about an hour and they finally decided it was internet service. I asked about getting a refund on the extra five year service I paid for and they stated that they could not refund it. I have a report with the BBB and I hope for a positive outcome.
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