Count me among the countless others ripped off by this company. I sent a ticket requesting a cancellation of service a full month before renewal, and 3 days ago, I got a letter saying they attempted to charge my card. Ya. Well it turns out, they "require" that I verify the last 4 of my CC before they can cancel the service. And if you dont happen to check the support ticket area (which why would you?), you would never know that. And apparently because common sense, honesty, and any bit of customer service escapes this company they decided to charge me for another full year of service with a pending ticket open in reference to canceling the service. And when I asked why they would do this? Im sorry we cannot cancel your service until you pay the full balance on the account. Crooks to the core these people..
And in the even I get a rebuttle. Hey Darkstar. Has it not friggen occured to you people, that THE complaint. Over and over and over. Across everything from here to the world of warcraft boards (where you apparently feel the need to defend yourselves as well), is ALWAYS about the cancelation, and subsequent auto billing SCAM... Look for yourselves people. Every review site about this company has countless complaints about this company ripping people off when they try and cancel... And dont think I havent noticed your little brigade attempting to cover your tracks posting everywhere (including the World of Warcraft boards which is just pathetic), and attempts at skewing your reviews.
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