I had a Darkstar vent server for about 6 months. When they had their big "attack" and all of the servers went down, I sent them an email to cancel my service. A little while later, they notify me that I had not filed the correct "cancellation procedure" and they charged me for another 6 months.
They also warned that if I tried to contact the credit card company, they would charge me a "$175.00 administrative fee."
The people that work there are rude and think they are all lawyers. They repeatedly tell you that on page 2,302 paragraph 4b of the Terms of Service, it clearly states that they can do whatever they want and you owe them whatever they say. Etc.
You get the picture. The terms of service are totally ridiculous, and if you didn't read them, you're in for quite a shock. Anyway, no matter what you do, they won't refund the money they STOLE from you since you told them beforehand that you didn't want their service.
They also imply that YOU are committing fraud if you tell the credit card company they they are charging your card against your wishes.
Don't take my word for it, look at all the reports on this website about them. Also pay close attention to the snotty replies from the Darkstar employees. You'll be getting a lot of those if you choose to do business with them.
Long story short: Avoid these CROOKS like the plague. You'll be sorry if you ever give them your credit card information.
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