Darkstar Communications are crap!!! Do Not Use Them!!!
I subscribe to the 50 vent uses and website pack only to find the following problems.
The vent server would suffer major lag issues after 30 users where loaded onto it.
They took a long time to setup the web hosting side of the package. Once they did set it up I upload our Wow website and started a forum only to have Darkstar delete the whole thing and they do not back up their servers so I had to reload the website and start from scratch with the forums.
Worst of all is when the year was up they recharged my credit card for another full year, this was in spite of the fact the credit card was expired and they were requesting updated details. I emailed them about this and they said I should of logged into their support site and cancelled the service, the problem is they make it very well hidden on their site.
My biggest concern about this company is after many attempts to contact me for updated credit card details (which had expired) they managed to charge it anyway. I spoke to my bank about this and they suggested that the only way this could happen would be if DarkStar Communications guessed my new expiry date (not that hard to do but most fraudulent all the same).
They are at best a poor hosting company. At worst they are dodgy rip-off merchants and thieves.
Grum
XXX
Australia
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