I registered for AT&T U Verse support - web and Television only. I requested the salesperson if it caused TiVo plus they said YES. Arrive at discover it claims within their guide - not suitable for TiVo (in dark & white). Used to donot find this out before specialist had invested 7 hours at my home establishing anything. Additionally, they never questioned me easily had a-3-prong plug-in the area using the pc, so that they needed to place their Web container in using the Television in my own room. He then discovered that my pc did not possess a wireless connection, then when he quit I'd not internet! I also hadn't TiVo or DVD as he'd bypassed them using the wire link and went directly into it. I'd a cable link upstairs, therefore he slice the cable and would utilize it for his link simply to decide the cable was aged and he'd to operate their own wire. While he quit anything was chaos except Television. And so I named 24 hours later and required they stop the support and deliver somebody to place my program back the way in which it'd been and was informed they do not set something "back"!!! I had been mad. I told my two kids who work-in the pc company plus they were furious likewise. One of these explained he had attempted U Verse and had it eliminated since it did not use TiVo. I ought to have examined with first. After-hours and hours about the telephone, they ultimately delivered somebody out to displace my DSL, that they were likely to cost me $250. But my boy told them no means. They disconnected among my expansion telephone lines and also the DSL man couldn't recover it and explained I ould need to have a telephone man come to get it done (to get a cost). It never has been reconnected. I acquired so fed up with spending hours about the telephone to bargain with somebody. They did provide me $5.00 per month discount to get a year on my DSL company since I have have been without servie to get a week.
One-piece of data I learned from the long-time telephone representative who inadvertently answered among my calls was the sales agents are companies and never workers of AT&T. Therefore she said she was confirming the misinformation I'd gotten concerning the TiVo simply because they were going to negotiate their agreement.
I discovered my training the hard way. Look into issues more but a buddy of mine had truly quizzed the sales person of AT& T about TiVo since she desired to make certain U Verse works with it okay. Obviously, I named her fear away and informed her my issues and thus she'dnot allow them do the installation at her home.
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