I bought a HP laptop and had nothing but problems with it. Finally, the mother board fried. I called HP tech support. The moron kept arguing with me, saying my computer was not supposed to have two hard drives, which, although frustrating, is beside the point. After a bunch of hassle, HP agreed to send a return shipping label and provide a refund. I returned it a couple months ago, but HP never sent a refund check! I e-mailed HP executives numerous times to no avail. I filed a Better Business Bureau and Attorney General complaint, but HP did nothing. I am filing more complaints today.
Stay away from HP... Their products are poor quality, and they have no customer service!
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