Complaint / review text:
Our organization bought 2 laser printer cartridges from Databazaar.com, simply because they were much less costly than buying them within an office supply shop. Whenever we obtained them, the very first one we attempted didn't work, the organization delivered us a UPS return tag & we delivered the capsule & obtained a different one, which likewise didn't work, we visited purchase the unique capsule from an office-supply shop & that did not work, we were informed that people possibly acquired faulty product which ruined our laser printer. I named Databazaar & described the problem, they stated they might not do something concerning the printer but might deliver a UPS tag to come back the two laser tubes and might return $55.30 when the product was back again to them. We didn't notice from their store, for over per week & didn't get a reimbursement, etc December 10, we delivered them a contact & I examined the advantages monitoring, the bundle was certainly authorized for on December 3 at their California area. I was informed that by taking a look at the bundle fat they might inform that there wasn't 2 printer cartridges inside, I guaranteed them there was, I'd 2 individuals with me when presentation and delivering the container. Used to do not place them in the initial personal containers because they arrived in & they were in a bigger container, I simply put them together in one single box & delivered them. After declaring that, they're informing me that they've another rma# for all of US and also have not obtained the item & won't be giving a reimbursement until getting this. I don't or haven't had every other product from their store, I delivered the very first faulty tube & then your 2nd pkg comprising 2 faulty tubes. They don't reply my emails, they'll not return telephone calls, I've 7 demands for them requesting an answer, haven't gotten any answers. I had been guaranteed that someone from the title of Rita might return my phone as she's situated in the California workplace, but never obtained a telephone call from her. The only real people who I will talk to are observed in India and state they'll return to me, nor. I actually donot understand what to complete next, but this isn't right. Additionally they inadvertently sent mean RMA # to get a return not-too sometime ago that was intended for another organization, however I obtained a contact next informing me to overlook the previous information. Therefore, clearly they're producing additional mistakes.