How's this for (un) ethical? I called before ordering a new computer (monitor sold separately) to make sure that the computer was "plug n play" ie I wouldn't have to make any modifications.
The "techie" that I spoke with prior to ordering ASSURED me that the computer would be fine and the 18" monitor that I purchased with it was compatible. Imagine how shocked (not to mention to mention PISSED) I was when I get this $1300 piece of useless equipment and it has NO VIDEO CARD.
This means... I can't use it. I spent a total of 5 hours on the phone last weekend (on hold) to get a return authorization (which is required when a customer wants to return merchandise). How does TigerDirect prevent you from returning equipment that you can't use? They don't answer the phone nor do they respond to emails.
I am also forwarding this to the Florida attorney generals office. BIG black eye for Tiger (not so) Direct.
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