Usacomplaints.com » Internet & Web » Complaint / Review: Tiger Direct - Refused to honor advertisement. #771915

Complaint / Review
Tiger Direct
Refused to honor advertisement

I got a e-mail from Tiger Direct at 10AM for their black Friday sale. When I got home I looked at it, while I was checking their website they were advertising a Intel Core Kit for $50.00, when I first saw the ad it was at 10AM.

At 3:30PM I tried to place an order and instead it sent me to a computer monitor instead. When I called Tiger Direct the first thing that happened was I got a customer service rep who said that their site shows a computer monitor instead, when I told him I saw something different he told me to e-mail a screen shot of the website, that showed something completely different.

After that, he told me he was transferring me to a department in order to honor the sales advertisement, while I was waiting to be transferred I was simply disconnected.

The second time I contacted Tiger Direct I got another employee who told me that it wasn't a misprint, but they were all sold out so until all the orders were verified, they were re-directing customers to a different product instead.


Offender: Tiger Direct

Country: USA   State: Florida   City: Miami
Address: 7795 W Flagler St Ste 35
Phone: 18008008300
Site:

Category: Internet & Web

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