They have sent two collection agencies after me in about the past two months for a canceled land line/internet account. I'm afraid to look at my credit report now. I would not be in this situation if Verizon had not:
A: Immediately removed my account number from my profile at verizon.com prior to issuing a final bill, making it impossible to view the canceled account or how much was due.
B: Mailed or e-mailed me a statement informing me of what the final amount was within one month of canceling the account. I mean, if I have to pay my bills with them within one month, then they ought to be able to inform me of what the final balance is within one month.
C: Resorting to credit agencies to initially contact me instead of making any effort whatsoever to inform me about the final charges themselves.
If you want to respond, this is also posted on Yahoo answers.
0 comments