We have hughesnet because we live in rural area and our options are limited. We upgraded to a more expensive plan because the company claims the service will be much faster. They lied!
My husband spent hours on the phone and was transferred to someone in India. This guy told my husband similiar things in other reports listed. They told him to schedule downloading during 0300 am & 0600 am! This is crazy!
My husband continued and finally got in touch with some technician from FL. He was very honest with my husband, said there was nothing that could be done because the company is too crowded with customers and don't have the capacity with their satellite ownership! We're also locked in on this contract that is obsured because they practrice false advertisement. Please, please, don't go to this company. I honestly believe you can get dial up for a lower cost, with better results. As soon as our contract is up or if we have another option, we WILL be cancelling our contract.
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