I've actually subscribed to Plaxo's services for two years now, but am becoming very wary. On June 21st of this year, they charged the $49.95 annual fee to my credit card and conveniently cancelled my services on the 23rd! No explanation, no nothing - just no service.
I tried calling the number on my statement and got nowhere - no one would even pickup the phone! So I emailed them and requested a refund.
Long story short - they are not going to give me back my money, but they have reinstated me and and extended my expiration date to 08/09.
You can be sure that I will be visiting my account information and finding the option of not having them charge me automatically next year!
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