Usacomplaints.com » Internet & Web » Complaint / Review: Fullreleases.com, Billinghlp.com, Eguidestore.com - Charged my debit card without my consent. N/a. #329386

Complaint / Review
Fullreleases.com, Billinghlp.com, Eguidestore.com
Charged my debit card without my consent. N/a

I signed up to a service named FULLRELEASES.com and agreed to be billed a ONE TIME CHARGE of $4.95. Today I received the following email as a result of that transaction, which informed me that my credit card has been billed a RECURRENT CHARGE of $29.95. The site is a scam. There is no legitimate customer support link for fullreleases.com—it diverts my inquiry. Before signing up for fullreleases.com, a site that allows a variety of downloads, I never heard of billinghlp.com or Eguidestore. And they also are trying to "trick" me out of my credit card number for their so-called services.

My email states the following:

From: [email protected]

Subject:
Your Fullreleases.com payment has been validated

Dear (my name),

We, the representatives of billinghlp.com Customer Support Center thank you for choosing us.

This is to notify you that we have charged the needed amount of 29.95 USD from your account since you have chosen recurrent charging for Eguidestore.

Please contact us back if you have any questions or difficulties with our products or services.

If You wish to cancel recurrent charges please follow step-by-step instructions listed below.
NOTE: CANCELLATION OF RECURRENT CHARGES WILL STOP YOUR USE OF THIS SERVICE

1. Please insert the following link into the address bar of your browser: http://billinghlp.com/support/
2. Once the page is open, fill in at least two blank fields with the following information to locate your transaction:
Your credit card number used while purchasing the product
Your order number
E-mail used while purchasing the product
3. Choose "Login" to enter
4. Once your order information page appears, press "Cancel Order" in "Order Status" area
5. View drop-down menu on next page to select the reason of your subscription termination
6. Please carefully check entered information. Click "Cancel Order" to continue or "Back" to return to the previous page and change information details.
7. The page will appear to notify you about your order cancellation confirmation.

Your feedback is highly appreciated.

Thank you,

Billinghlp.com
Customer Support Center

I have a very serious illness and have been confined to my home. For me, a heart transplant is going to be my shot at some degree of normalcy. This diagnosis is new to me and I am trying to adapt—the internet is my new best friend. I am 53 years old and relatively young to have heart failure caused by a virus. I, nor anyone else, need to endure the stress associated with being ripped of like this. I mention this because my current financial situation is tenous due to my inability to work, requiring me to "fight" for disability benefits. What can i do to fight this scam and get my money back???



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