Usacomplaints.com » Miscellaneous » Complaint / Review: Billinghlp.com - Eguidestore.com - Fullreleases.com - Credit card - unauthorized charge. #328460

Complaint / Review
Billinghlp.com - Eguidestore.com - Fullreleases.com
Credit card - unauthorized charge

On April I authorised 4.95 on my credit card to fullreleases.com for 3 days of downloading. Really, it was an useless experience. I have not found there, what I searched for (one more their trick). I did not deal with them at all since that time.

Today, July/21, I have got an email from [email protected] with a text, provided below. Really, I did not do any orders there, I have not any order numbers to cancel their service (as they instruct in email below).

Sure, I will be more circumspect since now, but all the same the cases like this one makes me suspect all the Internet sites in bad intentions. Now I just want for other people to escape such a trap.

Citation: "
"We, the representatives of billinghlp.com Customer Support Center thank you for choosing us.
This is to notify you that we have charged the needed amount of 449.95 RUB from your account since you have chosen recurrent charging for Eguidestore.
Please contact us back if you have any questions or difficulties with our products or services.

If You wish to cancel recurrent charges please follow step-by-step instructions listed below.
NOTE: CANCELLATION OF RECURRENT CHARGES WILL STOP YOUR USE OF THIS SERVICE
1. Please insert the following link into the address bar of your browser: http://billinghlp.com/support/
2. Once the page is open, fill in at least two blank fields with the following information to locate your transaction:
Your credit card number used while purchasing the product
Your order number
E-mail used while purchasing the product
3. Choose "Login" to enter
4. Once your order information page appears, press "Cancel Order" in "Order Status" area
5. View drop-down menu on next page to select the reason of your subscription termination
6. Please carefully check entered information. Click "Cancel Order" to continue or "Back" to return to the previous page and change information details.
7. The page will appear to notify you about your order cancellation confirmation.
Your feedback is highly appreciated.
Thank you,
billinghlp.com
Customer Support Center"

Galina
Moscow region
Russian Federation



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