Complaint / Review
Microsoft Services Network
Year and a Half of MSN Internet Problems Under a Three-Year Contract

MSN (Microsoft Services Network) has caused us a year and a half of miserable, repeated technical problems as an "Internet Service Provider". They have continually placed all technical difficulties on us, the consumer. Moreover, we are locked into a 3 (three) year agreement with MSN stemming from a defective computer purchased from Compaq.

The web site, MSN Music is the only site that is exclusive to MSN customers and the site never works properly. Please be aware that I am now using a new computer with a new operating system. I have 13 years of experience in the computer industry so I know a little bit about the technical problems they experience and how they attempt to blame them on the customer.

We are growing tired of MSN's deceptive business tactics.
Regards...

Dora
Fort Lauderdale, Florida