My young adult son has moved in and out with me over the last three years. He had ordered Xbox live using his debit card over the phone and doesn't pay attention to his account activity. When I finally looked over it I found that they were supposed to be charging him 9.99 a month but instead were ...
Bill. XBOX.com Has been charging my bank account and I have no idea how I need my refund contact me at (Personal Information Removed) I did not authorize no transactions. ...
They changed the way I pay my monthly bill so I can't receive my 10 credits per month. I didn't change anything. All I changed was my credit card info. They say I changed to a cheaper pass so I don't get my 10 credits per month. They say they can't change it back. They also said they have had many ...
Microsoft Zune requires a code to change features about your account. I have had a Zune Music account for years and had changed internet service providers. There system would not allow me to change my email address and kept sending a code to a defunct email account. When I called to have them make ...
I checked my Bank Statement and saw that there were 3 charges for "Xbox Live $19.99" I looked on a previous statement to find that there were two more charges... I don't own an Xbox, I don't have kids. How could I possibly have purchased something 5 times when I don't have the thing ...
My son has had an Xbox live account since 2010. I gladly pay my $9.99 every month. Well I have just discovered they have been charging my account twice, every month since Nov. 2010. They even admitted it was a fraudulent account and that the gamer tag even seemed to be computer generated by ...