I am filing a complaint against Naxpmedia.com This is a site that sells old TV series and sell them on DVDS. If one search Naxpmedia on google you will find yahoo questions the quality of DVDS on this site. One response was that the product was never received and possibly a fraudulent site. I am not poor so I figure to take a chance on a $45 purchase. After chatting on line with Naxpmedia I send them a money order.
After 1.5 weeks of no reply I e-mail them since no one ever answer the phone. They wrote it is shipped via USPS. After another two full weeks of no items. I tried on-line chat but they shut off their on-line chat system. I e-mail and they wrote it has been "reshipped" via UPS and gave me a tracking number. I checked with UPS representative and they confirmed that no package was ever given to UPS nor was it ever picked up (see UPS e-mail below). The tracking number is bogus. I e-mail Naxpmedia and they deny any wrong doing and said they were not responsible for any "lost shipment". After more than one month I still have no product. Naxpmedia confuses the customer into thinking the shipping company is the blame for no delivery and keeps your money. I wish you would post this complaint on google search web next to Naxpmedia to warn others. If this is not a form of thief, I don't know what is. Thank you very much Hsieh K.H.
UPS:
Thank you for your tracking inquiry. Our records indicate that billing information was received for your package on 12/05/07. However, our systems do not show that the package was physically picked up from the shipper's location. To verify that your parcel was shipped as scheduled, please contact your shipper.
The "Billing Information Received" tracking scan indicates that UPS has received electronic transmission of package data from the shipper. Sometimes the package is not actually given to UPS on the date the shipper processed the billing information. When this occurs, the scheduled delivery date is calculated from the date UPS actually took possession of the package.
Ups.com/WebTracking/track? Loc=en_US
Marla Moore
UPS Customer Service
Tracking Number: 1Z 55V 9Y7 03 9737 945 6
Type: Package
Status: Billing Information Received
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