I purchased a systemax from tiger got one rebate but not the other.
The dang thing came to me with a faulty motherboard and RAM right out of the box!
Dont thier people check anything? Not to mention they had my 2 1 gig sticks of ram in the wrong slots too!
I purchased this in aug but I could not use it for 2 weeks while I waited for the onsite repair (thank goodness I paid for a 3 year extended warrenty)
It came back in 2 weeks but the thing never ran right and constantly crashed either to the desktop or to rebooting.;
Finally it would not start at all had to send it to the shop they wiped my HD and reinstalled xp pro sent it back.
And in less than 2 months back to the shop agin for the same above stated reasons. This time a bad raid controller.
Got it back and, again, less than 2 months is was doa this time a bad psu!
Then just last April I had to send it in again how special it is to be without a computer for months of combined time in less than a year, terrific wouldnt you say?
So they had it in the so called shop where my hard drive is disconnected but not re-connected.
Supposedly it is run through diagnostics but I find that hard to believe as I ran Mem test the other day on my own and find bad RAM!
Could it be that these symptoms have been the shoddy RAM all along?
I mean the symptoms have always been the same since I bought this piece of junk.
It randomly restarts doing nothing, or any thing, or just sitting their idling along.
And when I get up in the morning I have the wonderful message This system has recovered from a serious error!
Another error message i have received more than once is during the crash analysis we noticed the basic input/output (bios) system version on this computer does not match the specificatiions for the processor that is installed on you computer
However to be fair since I flashed the bios with the latest it has not came back for a couple months now
I have spoken to the Vice President of customer service, and even offered to pay more out of MY POCKET to upgrade this to something that works.
I even offered to take a down grade to a cheesy laptop or just anything that would actually work!
I wonder how anyone could consider this customer service?
I am so disappointed with the lack of concern for me the customer and the lack of backing up thier merchandise I can barley find any words to express myself without cursing.
I would and do expect systemax to just send me another pc that works.
When I mentioned that is what DEll or HP would do they laughlingly told me I am not dealing with Dell or HP I will fix that soon
I have talked to several tech people here in my local area and they say generally systemax pcs are good and reliable but as you can see by the crappy ordeal I have been put through I am NOT being served or treated right.
It would not be quite so bad but I subsist on a veterans dissability and so am on a very fixed income and was counting on having a working pc not like i can run off and buy a replacement too easily.
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