I purchased a computer (2000.00) from Viscom Tech. Thru Shop NBC. I have nothing but problems with it since day one. I have had a power supply, mother board and now (Randy) tells me that the hard drive is not good and that they will be sending me a shipping label to return my tower so they can redo the complete computer. Yeh, in my dreams.
I just called again, it has been over a week and hardware tells me that I need to talk to software because they are responsible for that procedure which is a lot of crap. I talked to hardware (Randy) and he said he would send email to the proper party to send me the shipping label. Well nobody knows anything or they put me on hold till dooms day (3 hrs once holding on) and they have no intentions of doing such.
Here I sit with a messed up computer and $2000.00 less money in my pocket which is not easy for me to come by in the first place and no computer and no cooperation from either Viscom or Shop NBC (Donna aka [email protected]) Try to reach her. Hahaha.
I think we all need to get together and start a class action suit against all companies involved. Please get in touch with me if you are interested. We all lost and we need to put them in the ground where they belong and we need to get our monies back so we can purchase a computer from a reputable company.
Carol
Melbourne, Florida
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