Usacomplaints.com » Internet & Web » Complaint / Review: Register.com - Automatic renewals/Unauthorized charge to back account. #231728

Complaint / Review
Register.com
Automatic renewals/Unauthorized charge to back account

I was just looking at my bank statement and saw a charge for $34.99 made by Register.com. They had sent me emails to renew and I even received a call from them to do so. I told them that I was not going to be renewing with them as I was switching to Domains Priced Right ($7.95/year). I called to question them about the charge. They said that I was on automatic renewal, so it is my fault.

If that were the case, why would they be sending me emails and calling me? He asked me if I asked them to take me off the auto renewal. I told him that I did not even know that I was on it! Further, the charge was about two months ago... Shows you how often I balance my check book. Because it was over 30 days they would only refund a portion of my money. Shame on them!


Offender: Register.com

Country: USA   State: New York   City: New York
Address: 575 Eighth Ave
Phone: 2127989100

Category: Internet & Web

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