Usacomplaints.com » Internet & Web » Complaint / Review: Gate.com - Very poor service!. #231643

Complaint / Review
Gate.com
Very poor service!

I registered for support through gate.com. While talking with the salesperson, I managed to get abundantly obvious that I required an extremely particular support. The salesperson assured me that there could be no problem which gate.com might supply the required support, which if gate.com couldn't they'd stop the consideration without any costs. I invested a few hours dealing with tech-support and getting nowhere. I subsequently mentioned that I had been not likely to commit anymore moment and would really like the bill ended. There is some doubt on the component, some argumentation, after which the remark "ill stop the consideration."

Many months later I examined my consideration to locate that I'd been billed constantly weeks following the "termination". I talked with Gate.com plus they stated that there's no proof of my request a termination within their records, and so they'd not return me. I then tell them I'd move the problem along to my charge card organization (pursuit) due to their arbitration. Pursuit acknowledged my card towards the disputed costs 2-3 weeks before. Nowadays 7/9, i obtained a notice from RMCB collection company (Ny) challenging $19.90. I experimented with contact RMCB however it was strictly automatic. Gate. Coms documents do demonstrate that following the preliminary handful of hours trying to setup the consideration, I never employed the account again (when I had thought it to become ended per my demand.)

Moreover, gate.com never contact me requesting the cost of 19.90. I suppose that my charge card business gained out in arguing the costs, and gate.com responded by giving me straight to a collections company.


Offender: Gate.com

Country: USA

Category: Internet & Web

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